Practice Policies

Dental Insurance is different from Medical Insurance. Please review the insurance benefit booklet you received from your provider to better understand the benefits that are available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your policy.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

List of insurances accepted:

HDS- Hawaii Dental Service * HMSA Delta Dental * United Health Care * United Health Care dual complete * Aetna * Metlife * Humana * United Concordia * Cigna * Guardian

Please call to confirm if your specific plan is accepted.

For your convenience, we accept payments made with cash, debit cards, Visa, MasterCard, Discover, and American Express. We also offer financing through CareCredit®.

CareCredit® is available to help you pay for dental procedures your insurance doesn’t cover. CareCredit® offers low minimum monthly payment options so you can take care of your dental health. With three simple steps, including an instant approval process, it’s easy to apply for CareCredit. Click here for more information.

We appreciate the time our patients spend getting to and from our office. Any appointments cancelled with less than 24 hours notice will be charged a $75 cancellation fee.